Support Center

How to update your sensor using the Vetrax® Firmware Updater

NoteThe Vetrax Firmware Updater is an application used to update your sensor's firmware. You will need to install the app on your Windows 7, Windows 10 or Mac computer before doing an update for the first time (See Windows and Mac installation instructions below).


Once the application is installed: 

Step 1: Open the Vetrax Firmware Updater on your Windows/Mac Computer.

Step 2: Take a moment to read the welcome message.

Step 3: Connect the Vetrax Sensor to your Windows/Mac Computer with the provided USB cable.

Step 4: Click "Update" on the firmware updater and wait for the latest firmware version to be installed (you will see several messages on the screen informing you of the progress). 

Step 5: Unplug the sensor from the cable once you receive the "Device Successfully Updated" message.


Installation Instructions for Windows 7 and Windows 10 Computers:

Step 1: Navigate to a web browser on your Windows Computer.

Step 2: Go to the following link: http://agl2.azurewebsites.net/

Step 3: Select "Install".

Step 4: Open the downloaded file by selecting Setup.exe.

Step 5: Select "Install" from the pop-up window.

Step 6: Once the installation is complete, the app is ready for use.


Installation Instructions for Mac Computers:

Step 1: Navigate to the Applications folder of your Mac Computer.
 
Step 2: Select the App Store icon.
 
Step 3: Once within the Mac App Store, conduct a search for "Vetrax".
 
Step 4: Select Vetrax Firmware Updater from the search results. 
 
Step 5: Select “Get” and “Install App” to install the updater on your Mac Computer.
 
Step 6: You will be prompted to enter your iTunes credentials to download the app.
 
Step 7: Once the installation is complete, select “Open” to begin using the app.





 

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